The Nexteck

YODOC – CASE STUDY

Transforming Healthcare with Seamless Online Doctor Consultations

YODOC partnered with The Nexteck to design and develop a secure telemedicine platform that connects patients with verified doctors through video, chat, and appointment scheduling. The solution improves healthcare accessibility, reduces wait times, and ensures safe handling of sensitive medical data.

CLIENT

YODOC

COUNTRY

United Kingdom

INDUSTRY

Healthcare / Telemedicine

Online Doctor Consultation
Yodoc+

Client Overview

YODOC is a digital healthcare platform designed to bridge the gap between patients and qualified medical professionals. The application enables seamless online consultations, appointment scheduling, and secure medical communication, making quality healthcare accessible anytime, anywhere.

Engagement model: Product Development & Support
1+ Years On-going

Engagement Length

99% User Satisfaction

Platform Reliability

Healthcare Technology Challenge

The Challenge

YODOC’s primary challenge was creating a reliable and secure digital platform that enables seamless online consultations between patients and doctors while maintaining trust, usability, and performance at scale. The platform needed to address:

  • Secure handling of sensitive medical data
  • Real-time video and chat consultation reliability
  • Scalable appointment scheduling for growing user demand

Balancing regulatory compliance, intuitive user experience, and high system availability required a carefully architected and future-ready solution.

Our Solution

The Nexteck addressed these challenges by:

  • Secure Telemedicine Architecture: Designed a robust platform enabling encrypted video, chat, and data exchange between patients and doctors.
  • Doctor & Patient Onboarding: Implemented seamless onboarding with profile verification, role-based access, and credential management.
  • Smart Appointment Scheduling: Built a scalable scheduling system with real-time availability, reminders, and calendar integration.
  • Cloud-Native Infrastructure: Deployed a scalable cloud infrastructure to ensure high availability, data security, and performance under peak loads.
  • Monitoring & Reliability: Integrated real-time monitoring and logging to proactively detect issues and maintain platform stability.
Telemedicine Solution

All Technologies Applied

Reactjs PHP Laravel MySQL Docker Git Twilio
Healthcare platform success

The Outcome

  • Successful Platform Launch with High User Adoption: YODOC was delivered on schedule, enabling thousands of patients to consult verified doctors through a seamless digital experience.
  • Improved Access to Healthcare: Patients gained faster access to medical professionals, reducing wait times and geographical barriers.
  • Reliable & Scalable Performance: The platform maintained high availability during peak usage while supporting future growth.
  • Enhanced Trust & Data Security: Strong security practices ensured safe handling of sensitive medical data, strengthening patient and doctor confidence.
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Microsoft
Solutions Partner